What we do

We believe in the importance of attracting and investing in the young people of today. Our strapline, ‘developing talent for the future’, is attained by offering a first-class, two-year management development programme for those interested in a long-term career in the hospitality industry. This, in turn, provides an effective manpower solution to hotels that are members of the Concord Hotels organisation and builds the skills necessary for the future of the industry as a whole.

“The Concord scheme is an opportunity to train up young, talented people with the potential to achieve at a senior management level... We would certainly recommend it to other hotels that are looking for management talent via a cost-effective route.”

Vida Daval, Human Resources Manager, The Woodlands Park Hotel (a Concord member since 1995, taking six trainees each year)

We devote our time to selecting, training and developing dedicated and enthusiastic young people who have the determination to succeed as hotel supervisors and managers and we continuously strive to achieve a level of excellence in this field. We encourage the young people we train to be the industry advocates of the future.

We recruit students annually from catering colleges across the UK, looking for those who have completed either a BTEC Level 3 in Hospitality Supervision or an NVQ/VRQ hospitality craft course.

“I had planned on going to university, but the Concord scheme turned out to be a better option, specifically because it is a work-based scheme, leading to a supervisory/managerial position in a relatively short period of time.”

Carl Waters, graduate of the scheme in 2013

The structured Concord Management Development Programme, endorsed by the Institute of Hospitality, consists of four six-month placements, one at each of four of our member hotels, covering all aspects of operation – beverage service, food service, food preparation and front office – the different environments enhancing each trainee's knowledge and giving them the widest possible range of operational experience during their training. The comprehensive programme is completed in conjunction with the trainee’s line manager and supported fully throughout by Concord’s Group Training Officer. The graduate trainee is then assisted in securing permanent employment, with over 70% finding a position in one of the member hotels they’ve trained in.

“For me personally, the main benefits of the Concord training scheme were the experience it offered, the way in which it is run, as well as all the other positive aspects of it. It encouraged good personal development and best practice sharing.”

Trainee of the Year 2013, Katherine King

In late 2014, we partnered up with specialist training provider, HTP Training, to enable trainees to not only receive the optimum practical hotel management training, but to simultaneously work towards the industry recognised qualification, the City and Guilds ‘Advanced Apprenticeship in Hospitality and Supervision’.

at a glance

Benefits to trainees and member hotels...

  • Trainees - comprehensive 2-year programme, endorsed by the Institute of Hospitality 
  • Members - cost-effective solution to staff training and development, as well as manpower and succession planning
  • Trainees - opportunity to work for first-class hotels who will value you as an individual and recognise your contribution to their success
  • Members - departmental stability because of the six-month placements
  • Trainees - excellent on-the-job training in all aspects of hotel operation
  • Members - the chance to develop dedicated, talented individuals with great potential, many of whom will become members of your management team of the future 
  • Trainees - competitive salary package, including accommodation
  • Members/trainees - full support throughout programme by Concord’s Group Training Officer
  • Trainees - opportunity to achieve the nationally recognised City & Guilds 'Advanced Apprenticeship in Hospitality & Supervision', funded by Concord in partnership with HTP Training 
  • Members - average 35-40 trainees recruited onto the scheme each year from colleges across the UK, where strong relationships have been formed over many years
  • Trainees - professional support and assistance in securing your first supervisory or management post once your programme has been completed – with an impressive 70% of trainees securing posts at a Concord member hotel that they have trained in
The Concord Programme

The Concord Management Development Programme is designed to enhance knowledge....

Prestigious hotel network

You will receive real, hands-on training in your chosen career path at a selection of our hotels.

Start Your Career Today!

Learn all aspects of hotel operations while experiencing the full spectrum of the hotel industry.